Tom and Vi Zapara School of Business

Our Values

The Center for Conflict Resolution builds its programs on the following values:

  • Conflict inherently exists in the individual.
  • Conflict inherently exists between two or more individuals.
  • Conflict inherently exists between groups of individuals.
  • Conflict inherently exists because each individual is finite and limited by their own perceptions and feelings.
  • Conflict resolution is necessary because each individual is finite and limited by their own perceptions and feelings.
  • Individuals in conflict have choices to make, and make those choices, whether or not they realize it.
  • Conflict can be destructive or constructive. Whether conflict will be constructive is an intentional choice made by the individuals in conflict.
  • Every human being has a part of them that desires constructive resolution to conflict, likewise every human being has a part of them that desires destruction. This is the first choice to be made in conflict resolution.
  • Relationships are eternal, therefore no conflict is as important as a relationship.
  • Conflict belongs to the individuals in conflict, whether or not they are part of the group. A conflict does not belong to third parties therefore conflict is best resolved by settlement designed by the individuals in conflict.
  • Constructive solutions to conflict are desirable because they create value for the individuals in conflict.
  • Individuals in conflict experience conflict intellectually and emotionally and both experiences must be addressed for resolution to occur.
  • Individuals in conflict believe the world to be polarized on their issues and, therefore, value advocacy and do not trust neutrality.
  • Individual instincts and group survival tactics value advocacy because they believe they can prevail through advocacy.
  • Neutrals risk being disliked and distrusted by all individuals in a conflict. Relationships can be eternal therefore no conflict is as important as a relationship.
  • Every neutral has biases but subordinates them to the belief that relationships and resolution of conflicts in relationships is more important than any issue.
  • Conflict resolution is difficult work for all individuals in conflict, and the neutrals, because it requires a choice to resist the natural tendency towards posturing and triumphalism and, instead embrace the difficulty work of birthing new opportunities, new value--new life.
  • If conflicts are not resolved, humanity will destroy itself.
  • Conflicts can be resolved because the Creator of humanity has granted to those who will accept the power to resolve conflict by making the choice to be (i) constructive instead of destructive and (ii) a neutral with respect to the conflicts other individuals are having.
  • The peacemakers will inherit the earth because they will be the only ones left.
Please Wait...