Data Load Manager

The Seventh-day Adventist Church founded La Sierra University in the scenic Southern California City of Riverside in 1922. Riverside is a city of over 250,000 located within one hour of beaches, mountains, deserts, and Los Angeles. The University's fundamental purpose is to provide higher education in an environment for learning that emphasizes personal integrity, intellectual development, and generous service to humankind and the church. La Sierra University is a multicultural campus with students from over 70 nations. La Sierra University is a religiously-qualified Equal Opportunity Employer with the right to prefer Seventh-day Adventists in hiring. In the event that a qualified Seventh-day Adventist is not available to fill a position in the University, preference will be given to applicants of other faiths who have religious beliefs compatible with those of the Seventh-day Adventist Church and who support the published mission of the University.

Data Load Manager

Job Summary

Responsible for all the batch processes associated with federal aid and private loan processing.  Reconciles federal funds: Direct Loan, Pell, Teach Grant, ACG & SMART.

Duties and Responsibilities

  • Responsible for the importing and exporting of ISIRs to and from the federal system and Banner, including resolving any conflicting information, confirming that corrections made in-house have been accepted, and that ISIRs are loaded to the correct students’ records.

  • Responsible for the timely reporting of origination and disbursement records for Direct Loans, Pell, TEACH, ACG, and SMART grants, including resolving any rejected and corrected files received from the federal system.

  • Reconciles federal Direct Loans at least monthly, using Banner reports and government provided SAS reports.

  • Monitors Federal Work Study for student accounts, including adjusting awards as needed and communicating with Human Resources.

  • Communicates with students, according to federal regulations, regarding the disbursement of their federal loans.

  • Reconciles federal Pell grant at least monthly, as part of the data load process.

  • Reconciles federal TEACH, ACG, and SMART grants regularly as part of the data load process.

  • Reconciles federal funds annually in preparation for FISAP reporting: Pell, Direct Loans, TEACH, ACG, SMART.

  • Responsible for importing and exporting private loan data through ELM or individual lender interfaces.

  • Responsible for the quarterly communications to students in regards to loan exit counseling.

  • Responsible for the quarterly transfer monitoring reporting.

  • Responsible for the weekly placing of disbursement holds for the Summer term.

  • Responsible for loan default prevention activities.

  • Assists counselors in resolving issues related to loan processing.

  • Directly supervises, evaluates, and trains student workers in the data load and loan processing procedures.

  • Ensures that all staff and appointed student workers in the office are trained in the processes involved in originating and modifying Direct Loans and private loans.

  • Authorizes release of transcript requests.

  • Counsels with students when a financial counselor is unavailable, usually during high volume times.

  • Remains current with federal and state regulations and institutional policies.

  • Responsible for updating and maintaining procedures for Direct Loan and private loan processing.

  • Responsible for updating and maintaining procedures for ISIR/correction load processing.

  • Responsible for updating and maintaining procedures for federal grant aid reporting processes.

  • Assists associate director in processing credit refunds as needed.

  • Assists associate director in processing the beginning-of-term manual adjustments as needed.

  • Assists assistant director in processing awards from the holding account.

  • Assists assistant director in maintaining and updating private loan lender list.

  • Liaise with Accounts & Loans in planning and conducting the annual loan exit counseling workshops.

  • Other duties as assigned by the Director of Student Financial Services.

Knowledge, Skills and Abilities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree (B. A.) from four-year college or university; five to ten years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Windows environment including BANNER computer systems.  Ability to operate a computer, typewriter, calculator, facsimile, copier and other standard office equipment.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts and risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; climb or balance and stoop, kneel, crouch, or crawl.

Other Demands:

Incumbent must have strong attention to detail and follow-through skills.  And the ability to understand the importance of and uphold confidentiality regarding records.  Employee will also need good organizational, interpersonal and communication skills.  Must have the ability to represent the University well with external publics, including knowledge about the University as an academic institution. Professional behavior at all times, including relationships with faculty, students, community partners and external publics.


Applicants are to submit a La Sierra University application to:

Desiree Fawn Noah

Human Resources Office

La Sierra University

4500 Riverwalk Parkway

Riverside, CA 92515

(951) 785-2088

Employment Applications/Procedures

Applications should be submitted to Human Resources, 4500 Riverwalk Parkway, Riverside, CA 92515. Telephone (951) 785-2088. This ensures centralization of materials for documentation purposes.

La Sierra University is a religiously qualified equal opportunity employer. Applicants are especially encouraged from women, minorities and persons with disabilities. Faculty and staff are recruited with specific attention to their membership in the Seventh-day Adventist Church.

  • Last update on  October 25, 2013