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Online Learner Support

I'm a returning student (or) I know my Blackboard and Email username and password

You can access Blackboard or your La Sierra email through La Sierra My La Sierra. After you log in you will see a list of services on the left side of your home page, including links to Blackboard and La Sierra Email. You can also access your Email or Blackboard directly using the links http://email.lasierra.edu/ and https://blackboard.lasierra.edu/ respectively.

I'm a new student (or) I forgot my Password

The username and password for your La Sierra email account is the same one that you use with Blackboard and myCampus portal as well (through myCampus portal, you can access different services like Blackboard, La Sierra University email, grades,…etc). If you don't remember the password (or if this is your first time accessing the service) you can reset the password from the home page of myCampus at https://my.lasierra.edu. Click “Activate Login or Reset Password” button and enter your La Sierra ID number or your username. You will receive an email with the password reset instructions. This email will be sent to the alternative/second email address that you added originally to your profile.

Now, you can use your "username" (the first part of your La Sierra email address before the @) and the "password" to access Blackboard or your La Sierra email address through La Sierra My La Sierra portal at https://my.lasierra.edu/ or you can also access your Email or Blackboard directly using the links http://email.lasierra.edu/ and https://blackboard.lasierra.edu/ respectively.

After you finish all the settings and access Blackboard successfully, please make sure that you check and use your La Sierra email address because it is the official contact method between La Sierra teachers and students. When you access Blackboard, click on the "Courses" tab below La Sierra logo on the left and you will see a list of your courses.

Blackboard Learn is the official Learning Management System (LMS) at La Sierra University where you will have access to your online course materials. You can access Blackboard and click on the "Courses" tab from the main navigation bar and you will see a list of the courses that you registered for. Below are some helpful information regarding Blackboard system:

  • When you select the course from your list, you will see the home page of your course (the Introduction page for example) and also the main navigation menu on the left side of the screen. Please make sure to check each tab in the main navigation menu carefully and review the course components in each section.
  • The "Discussions" tab is where you can access the Discussion board of the course. You can reply and post to the topics under each Discussion Forum. Depending on the course, you can also attach files to your posts.
  • The "Introduction" and the weekly course tabs (Week 1, Week2, or Class1 , Class 2,...etc) will have the course contents (Syllabus, Documents, Powerpoints, Assignments, Videos,…etc).
  • The "Email" section is where you can send questions or messages to the teacher. Please make sure to communicate with your teacher (and to check your La Sierra email regularly) whenever you have any course-related question regarding the syllabus, assignments, discussions, quizzes,…etc.
  • The "Tech. Support and Resources" section contains technical information and tutorials for the different technologies and services used in the online classes, such as Livetext, Zoom, Panopto, etc.

Blackboard courses combine different multimedia components and it is very important that you download the latest versions of the following "Free" applications to make sure that all the course components will run correctly:

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