Information Technology

Help, I can't Log In!

If you can't log into the La Sierra Portal or La Sierra Gmail, please first go to https://portal.lasierra.edu and click the "Reset Password" button.
If you are still unsuccessful, follow the Problem Solver information box and someone will contact you as soon as possible, Day or Night or Weekend.

IT Problem Solver

IT - Problem Solver

Systems might be under maintenance. If you are experiencing a difficulty with any La Sierra system, we recommend to wait a few minutes and trying accessing the system again at a later time. If the problem persists, please follow the form below and open a Helpdesk Ticket.

Type of Problem*

Online Learning Support

Can't login to My La Sierra

Can't login to Blackboard

Can't login to my Email

Technical Problem

Other

Have you tried reseting your La Sierra password? Many times, resetting the password to the same you currently use solves the problem.

Yes

If you already reset your La Sierra Password and the problem persists, please open a Helpdesk Ticket. IT will get back to you as soon as possible.

Open a Helpdesk Ticket

Please try resetting your password to the same you currently use or a different one and try again. If the problem persist, you need to open a Helpdesk ticket.

Reset Password Open a Helpdesk Ticket

Please open a Helpdesk Ticket on the link below. Be very specific and descriptive of your problem. Screenshots of the problem usually are very helpful and can speed up the resolution of your problem.

Open a Helpdesk Ticket

Online Learning Support

To receive support for Online Learning related problems, please access this page:

Online Learning Service Desk

Don't fill this field!

Contact IT

helpdesk@lasierra.edu
(951) 785-2900

Office Hours

Monday - Thursday
8:00 a.m. - 5:00 p.m.

Friday
8:00 a.m. - 12:00 p.m.

Office Location

IT Modular/Annex
Ambs Hall