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Frequently Asked Questions (FAQ)

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Individuals are considered a student of La Sierra University once they have registered for classes. This may be as part of a program of study or as a non-degree, visiting student.

Your username for the La Sierra Portal is your first initial, the first three letters of your last name, and the last three numbers of your ID.

For example, the username for Eko Eagle with La Sierra ID number 1000000 would be "eeag000".

Your La Sierra email address is your first initial, the first three letters of your last name, and the last three numbers of your ID (i.e., your La Sierra username), followed by "@lasierra.edu".

For example, the email address for Eko Eagle with La Sierra ID number 1000000 would be "[email protected]".

The password for your La Sierra email address is the same as for the La Sierra Portal, and is created when you activate your La Sierra account. You can access your email directly at email.lasierra.edu.

If you forget your password, click on “Reset Password” and enter your La Sierra username. You will receive an email to your personal account with instructions to reset the password. If a personal email address is not saved to your account, or if you do not receive the reset instructions, please complete the Helpdesk Request for further assistance.

Priority Registration opens for seniors, graduate students, and students registered with the Office of Accessibility Services on Week 4 of the preceding quarter. Regular Registration for all students begins on Week 5 of the preceding quarter. Registration closes on the first Friday of the quarter. These deadlines are different during the Summer Quarter because class timelines are often condensed. Please email if you have a question about a specific deadline.

Please bookmark the Academic Calendar on the La Sierra website to stay informed about current deadlines.

Undergraduate students should seek advising from Student Academic Support Services (SASS), their departmental advisor, or their faculty mentor. Graduate students should seek advising from their departmental advisor. Advisors will help students develop a multi-term course schedule so that they can stay on track for a timely graduation.

Full-time status is a minimum of 12 units for undergraduate students and 6 units for graduate students. 

First, log into your La Sierra Portal account, then click on the Registration icon on the Student Campus Applications card. Verify the term for which you want to make changes, find the appropriate courses and add them to your "cart." Be sure to click Submit when you are done or your changes will not be saved. Check the Course Schedule to find available CRNs and contact or your graduate department for advising.

Variable units can be changed from the day you register up until the Friday of week 8. You can make the change yourself through La Sierra Portal up until the first Friday of the quarter (the deadline to add courses) using the following steps: 
 
  • Access the La Sierra Portal, click on the Academics tab, and then “Registration” on the Student Campus Applications card. 
  • Click on the "Register for Classes"  tab and select the term of registration. 
  • Select the "Schedule and Options" tab on the top right. 
  • Find the correct class from the list. Click on the number of units under "Hours" and update the amount. Please note: Only variable unit courses will have a clickable option. 
  • Click "Submit" on the bottom right and you should see a message saying "Save Successful" confirming the changes were made. 
The Records Office can help with changes to variable units between weeks 2 and 8. Please complete a Course Registration Form and indicate the class and the total amount of units you want. Changes can only be made until the Friday of week 8, the same day as the deadline to withdraw from classes.
 
If you are having issues with Self-Service or need assistance please contact the Records Office at [email protected] or (951) 785-2006.

If a class is full, you must select a different section or contact the instructor to see if adding is a possibility. Some professors ask students to attend the class on the first day to request permission to add using the Course Override Form. Capacity overrides for Interdepartmental Theme courses in University Studies must be requested from the Division of General Education Dean's Office at [email protected]. (includes SSCI, HUMN, RLGN, NSCI, and UNST courses).

To transfer credits, you should contact your former school and request that an official transcript be mailed to the address below. Official e-transcripts are also accepted through the Parchment system or emailed to . Transcripts are only considered official if they are sent DIRECTLY from the institution to La Sierra. We cannot accept any hand-carried transcripts or those sent to a third party first.

Please see our Transcripts & Transfers page for more details.

La Sierra University

Office of Admissions
4500 Riverwalk Pkwy
Riverside, CA 92505


 

You may order your official transcript online through Parchment. The cost is $11.50 per e-transcript, $13.50 for standard USPS or local pickup, $14.50 for USPS international, or $55 for USPS expedited shipping (depending on service availability). Please see our Transcripts & Transfers page for more details.

To access your unofficial transcripts, please log in to the La Sierra Portal. Open the Academics tab. Look for the Student Campus Applications card and select “Self-Service.” From there, you will be taken to a page labeled "Student Services". Find the four-square menu in the top left corner and click on “Banner.”  Click the "Student" option and then choose “Student Records” from the list.  Academic Transcript is listed as the third option. You may save the page to PDF or print it from the browser by right-clicking on the page and selecting “Print.” Alternatively, you may press ctrl+P or cmd +P on the keyboard to bring up the Print menu.

Contact the Records Office front desk if you have any questions at (951) 785-2006 or [email protected].

Contact the Records Office

La Sierra University
4500 Riverwalk Parkway 
Riverside, CA 92505 
Email[email protected]
Phone: (951) 785-2006
Text: (951) 888-0846
Fax: (951) 785-2447

Office Location

Administration Building Room #122

Office Hours

Monday-Thursday:
8:30 a.m. - 4:30 p.m.
Friday:
8:30 a.m. - 12:00 p.m.

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