Rayan has had a lifelong passion for technology. For the last 15 years, his focus has been on educational and eLearning technologies. He holds a BSc in Computer Science and a Master in Business Administration. He also holds professional certificates from Microsoft and Cisco, as well as online teaching and online learning leadership certificates from OLC. Through his work in the Online Learning department, Rayan helps La Sierra University develop an online learning technology plan and the implementation of innovative learning technologies both for the classroom and the online learning environment, providing administration and support for the learning management system, lecture capture system, virtual and hybrid classrooms, telepresence robots, educational simulations, and a fully dedicated online learning help desk. In addition, he provides a customer-oriented service for students, faculty, and staff through orientations, workshops, one-to-one training sessions, and technical support.